Enabling performance inside out


Code of Sales

A sector leader bank

Situation

Need to: 

  • increase the sales success
  • percieve sales as a continuous, constant activity.
  • create a common sales culture.
  • create a sales vision to perceive sales as a job.
  • standardize the sales processes and create a common sales process fiction.

Action

  • The program has been truely designed from real life experience.
  • A competitive environment was created.
  • Good and bad examples were shared.
  • Integrated marketing and communication support provided by MEMC.
  • A proper branding and identity was created for the program.

Outcomes

  • Sales efficiency and common sales culture has formed considerably.
  • Sales simulation of a branch strenghtened the messages and allowed participants to show their skills.